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Wilmington Transcription

KNOWLEDGEABLE. EFFICIENT. Secure

About

Welcome to Wilmington Transcription,
Services for individuals, law firms, medical practices and businesses worldwide.

Wilmington Transcription has a skilled team that comprises US-based professionals who have an average of 17 years of experience – you can trust our accuracy and timely response every time.

Whether it’s one-time or ongoing projects, we do everything possible to meet your needs 24/7. Client support will get back to you right away if there are any problems, so don’t hesitate to call us today!

Why Us?

US-BASED TRANSCRIPTION

We do not outsource work, which means that we have fewer errors and more time to focus on the client.

24/7 CUSTOMER SUPPORT

When deadlines are getting tight and your team feels the pressure, it’s essential to have a reliable partner.

Customized Solutions

We can scale our solutions to meet your needs. From one-time projects and sole practitioners to full organizations, we have the expertise to help you with anything.

Trusted By

Transcription Services in Wilmington

With us, possibilities are endless…

Wilmington TRANSCRIPTION

Transcript

WE CAN do ALMOST ANYTHING

From podcasts to interviews, the sky is the limit.

Click here to see the various industry sectors we support.

ZERO OFFSHORE OUTSOURCING

When you need transcripts for your company, law firm, or medical office–you can trust our team! With 100% domestic transcribers and 17 years of experience across all specialties, we’re sure to have a professional that can help.

HIGHEST POSSIBLE STANDARDS

With our triple pass inspection, we are sure to catch any errors or mistakes before they become an issue.

EXPRESS SERVICE

Documents are turned around as quickly as possible, typically within 24-48 hours.

DYNAMIC PRICING

The best part about our pricing is that we will show you the cost before purchasing!

OUTSTANDING CUSTOMER SERVICEI

USA-based customer service ready to take care of you 24/7. We’re always here for anything, and we put your satisfaction first every time. Your success is our number one priority!

Wilmington MEDICAL TRANSCRIPTION

i

STOP WASTING TIME!

Remote Scribe is a new technology that has been designed to help physicians spend more time with their patients and less time on paperwork.

With Remote Scribe, we can securely transfer patient encounters within your EHR in real-time so you can focus all of the attention back onto what’s essential – treating the person suffering from illness or injury by providing them expert medical treatment.

h

EHR Compatible

If you’re feeling overworked, your EHR may be the culprit. Now with our ways to connect to it seamlessly and quickly – we can finally get some rest!

f

USER FRIENDLY

Each medical practice is different. To satisfy these unique demands and procedures, all of our typing and charting solutions are totally customizable.

With our tailored solutions, you can concentrate on your patients while Remote Scribe takes care of the rest.

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HIGH LEVEL OF PROTECTION

Your data is safe with us. We offer 100% HIPAA-compliant technology, including end-to-end encryption (using AES 256), multi-factor authentication and de-identified patient data.

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TRY IT NOW risk free

We’re all about giving you the peace of mind to feel confident in your transcription service. That’s why we offer a risk-free trial with every purchase! Try us for 30 days and if you don’t love it, simply cancel within that time frame without paying anything.

Transcribing in Wilmington
FREE GUIDE FOR MEDICAL PROVIDERS: NAVIGATING DOCUMENTATION SOLUTIONS

TESTIMONIALS

Happy clients.

“The turnaround time is phenomenal. The staff are friendly, courteous, and are quick to respond to any issues you may have. I highly, highly recommend this company for any of your transcription needs.”

Cindy W.
Medical Secretary
Berkshire Orthopedic Associates

★★★★★

“They have excellent customer service! I highly recommend them! We have been using their service since 2005!! I would give them a five star review for impeccable service.”

Suzanne B.
Office Manager
Physicians Medical Rehabilitation Associates

★★★★★

“We have been working with Princeton Transcription* for a few years. Princeton is our first choice for all of our transcription needs. Their quality of work and quick turnaround time is perfect for our needs. We are very happy working with Princeton!”

Marisa K.
Project Logistics Manager
Human Factors MD
*Princeton Transcription (PTI) is our parent company.

★★★★★

“Coordinated Medical Network has been doing business with PTI* for 15 years. We have always been very pleased with their services. They always go the extra mile for us and are very pleasant to work with.”

Coordinated Medical Network
*Princeton Transcription (PTI) is our parent company.

★★★★★

“Princeton Transcription, Inc.* is a solid transcription service that delivers accurate results with an excellent price. Turnaround times are superfast and the account managers are incredibly professional. Highly recommended!”

Heather H.
Office Manager
Donald R. Counts, M.D.
*Princeton Transcription (PTI) is our parent company.

★★★★★

“As a customer of Princeton* well over 12 years I can tell you for sure there isn’t anyone out there better. I have been in the medical field for 35 years and have utilized many companies, this one is top notch. You can’t go wrong with this company. I have nothing but respect for the way they run their business.”

Kim S.
Office Manager
Stuart J. Gordon, M.D.
*Princeton Transcription (PTI) is our parent company.

★★★★★

“We have used Princeton Transcription for many years. They have spoiled us for any other service. They provide timely turn-around; are competent and efficient- always willing to work with us to make sure we have what we need, when we need it. I highly recommend their services.”

Terry Murillo
Practice Coordinator
North Atlanta Pulmonary & Sleep Specialists
*Princeton Transcription (PTI) is our parent company.

★★★★★

“We have been using Princeton for a few years now. They are reliable, their transcription is accurate, and their turnaround time is excellent. If there’s an issue, they are always willing to resolve it, or help with it, depending on the situation. I would highly recommend them to anyone looking for a reputable, dependable transcription service.”

Melanie Cellini
Dr. Jeffrey D. Gaber & Associates, PA
*Princeton Transcription (PTI) is our parent company.

★★★★★

FAQS

Getting
Started

Your services seem to be a perfect fit for my needs. Where do I start?

If it is a straightforward project, we can typically provide you with an estimate as soon as possible (within one business day). From there, all that’s left to do is for us to receive your audio or video and complete billing information.

For larger projects and accounts, we usually start with a discovery call followed by our short exploration phase, where together, we will define this project’s scope. We’ll then proceed to share our cost estimate while preparing papers, along with kickoff calls scheduled before work begins.

How much do you charge?

For projects or one-time transcription, rates range from $2.49 and up depending on the level of quality assurance requested and the number of speakers. Volume discounts may apply if you’re planning an extended project.

Certified legal account customers can rest assured knowing they are getting quality service in terms of both transcripts and security at $30 per person-hour and $300-$350 per audio hour.

Medical accounts get customized plans tailored to their needs. We offer several dynamic billing options to fit your budget, including fixed project fees.

Please contact us for a quote. 

What types of industries do you offer services in?

We offer a variety of services for any industry. We specialize in Medical and Legal accounts, but we also provide many different types of solutions to businesses looking for reliable documentation needs that are cost-effective!

Our most popular transcription specialties are as follows:

Medical

Acupuncture
Allergy / Immunology
Andrology
Anesthesiology
Audiology
Bariatrics
Cardiology
Cardiovascular Surgery
Chiropractic
Clinical Chemistry
Clinical Virology
Consult Notes
Dentistry
Dermatology
Discharges
Emergency Medicine
Endocrinology
ENT Neurology
Environmental Medicine
Epidemiology
Family Medicine
Follow-Up Notes
Forensic Medicine
Gastroenterology
General Medicine
Genetics
Geriatrics
Hematology / Oncology
H&Ps
IME / Peer Reviews
Infectious Disease
Internal Medicine
Letters
Neonatology
Nephrology
Neurology
Neurosurgery
Nuclear medicine
OB / GYN
Occupational Medicine
Occupational Therapy
Ophthalmology
Optometry
Orthopedics
Osteopathy
Otolaryngology
Pain Management
Pathology
Pediatrics
Podiatry
Preventative Medicine
Psychiatry
Psychology
Pulmonology
Plastic Surgery
Radiation Oncology
Reproductive Medicine
Rheumatology
SOAP Notes
Social Work
Speech Therapy
Sports Medicine
Surgery
Surgical Oncology
Urology
Vascular Medicine

Legal

Administrative Hearings
Arbitration Hearings
Bodycam Footage
Conferences
Correspondence
Court Hearings
Depositions
Interrogations
Judicial Hearings
Meeting Minutes
Memorandums
Public Hearings
Wiretaps

Business

Board Meetings
Brainstorming Sessions
Conference Calls
Correspondence
Earnings Calls
Financial Analyses
Focus Groups
Interviews
Market Research
Meeting Minutes
Press Releases
Seminars
Speeches
Telephone Calls
Training Sessions
Webinars

Academic

Academic / Nonprofit
Course Descriptions
Dissertations
Focus Groups
Grants
Interviews
Lectures
Oral History
Research
Seminars
Research

Media

Coaching Sessions
Correspondence
Interviews
Lectures
Manuscripts
Media Events
Movies
Music
News Conferences
Podcasts
Radio Programs
Speeches
Television Programs
YouTube
Video

 

How do you manage accounts?

At Wilmington Transcription, we make sure that each client has the best possible resources for their projects. This includes staff with years of relevant experience and accuracy rates.

In addition, a typical client team will include Quality Assurance Manager (QA) who ensures that standards are met, 1-3 Transcriptionists, and a Quality Assurance Lead.

Who is Wilmington Transcription?

Our team comprises talented transcriptionists, account managers, project management specialists and subject matter experts.

We partner with governments and businesses to create simple solutions for their needs by providing access to our large network of professionals who can handle various projects across industries.

We have the expertise you need!

Wilmington Transcription is a local branch of Princeton Transcription, Inc.

Transcription Basics

What is the delivery process in place?

Files are typically returned in 24 hours or less. Service level agreements (SLAs) can be provided for complex projects before your project is even started!

How can you make certain that the transcriptions are high quality?

Wilmington Transcription proudly boasts a 99.7% average accuracy rate with a US-based team and advanced quality assurance measures to make sure everything is accurate.

Do you require transcripts for your upcoming judicial proceedings?

We support a large number of legal clients and are well versed in appropriate protocols.

Legal proceedings documents typically include a certification statement as well as an additional layer of full-document quality assurance.

Do you provide timestamps?

Yes. We offer affordable pricing, starting at $0.20 per minute of recording time!

Do you offer services in another language?

Yes, we can accommodate requests for Spanish audio/video transcription or translation. 

Contact us for more details on the type of service that would work best with your needs!

Data Security

What are the steps you take to protect my information?

Wilmington Transcription has a robust information security program comprised of technology, policies and procedures. We utilize end-to-end encryption for all our work done by 100% US-based transcribers.

All staff goes through extensive confidentiality training, pre-hire background checks, with NDAs on file before starting employment. This helps ensure the safety of your data while being processed.

Lastly, we rigorously test our processes via regular internal audits and annual external 3rd party audits in case of any breaches.

For more information about our security protocols and privacy policies, please contact us.

Is it possible for you to sign a non-disclosure agreement?

Wilmington Transcription has a strict customer confidentiality policy intended to protect our customers’ data integrity.

We are happy to sign your non-disclosure agreement or can supply one for you if needed.

How do you keep my documents safe?

Encrypting your files is our top priority. We have bank-level security measures to ensure that you can feel safe and secure while using the services we offer to store them, such as AES-256 bit encryption with TLS 1.2 when sent over a network or stored on one of our servers.

Who should I contact about Wilmington Transcription’s privacy and security policies?

You can read more about our privacy policy, located here. For additional details on what we do to protect your data and keep you safe online, contact us.

OUR PARTNERS

Partners - Web Chart MD
Partners - Philips
Partners - Olympus
Partners - Twilio
Partners - Phaxio
Partners - Node

Contact

Do you require help with a transcription project?
You’ve discovered the ideal location!

Form requests are responded to within 1 business day. Please call 302-600-1750 for urgent assistance or if you are a current client. Thank you!

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